Frequently Asked Questions

General Questions

What is agent vs agentless system monitoring
Agent monitoring systems have a monitoring application running on a production system. This mode provides more functionality than the agentless mode since there is actually something on the system that can run commands and check system files. However this is something else that needs to be upgraded and does use system resources. Reading log files or gathering operating system metrics require agent solutions. If you don't wish to use our agent you can integrate agent logic into your application.

The Agentless monitoring solution has no need for anything running on your system. It looks at your system as an outside observer periodically running a test or hitting a webpage to determine the availablilty of the server.

Platform Questions

What database is required for SpyGlass Monitoring
SpyGlass Monitoring currently supports PostgreSQL. This was chosen over MySql because of its redistribution license. Only the master server needs access to the database.
What databases can SpyGlass Monitoring monitor?
Any database that can be accessed from Java. Which is pretty much all of them. You only need the JDBC driver. (Oracle Database, Microsoft SQL Server, PostgreSQL, MySQL, Informix, etc).
What Operating Systems does SpyGlass Support?
Any operating system that supports Java is supported. Even if it doesn't you can still use agentless monitoring.
How can I backup and restore the SpyGlass Database?
The pgAdmin III can do it however the official PostgreSQL documentation on Backing up and Restore the database.

Database Questions

How can I backup and restore the SpyGlass Database?
The pgAdmin III can do it however the official PostgreSQL documentation on Backing up and Restore the database.
Can I run the database on another machine?
Allowing remote connections Postgresql There is no GUI for editing the file - it's pretty much a Linux/Unix styled file we are about to do the changes in to allow for remote connections, however in the start menu there are some shortcuts (starting Notepad with that file loaded) - so we don't have to search for the file
You need to add an entry for what host is allowed to connect to this machine.