SpyGlass Monitoring

SpyGlass Monitoring is a proactive web based application management and monitoring solution focusing on performance metrics, deployments, system health and availability. SpyGlass Monitoring supports both agentless and agent monitoring. This solution provides an easy to use comprehensive view of all of the servers you have in the field. This provides management and IT staff with a simple way to see the health of their application. SpyGlass Monitoring is more than just a monitoring application it also a management console able to deploy applications, start and stop processes, view logs, view configurations, run junit tests and query the database through the tool on the web. This makes supporting applications much easier. All functionality is controlled by access controls.

SpyGlass Monitoring can monitor operating systems, servers, applications and application components. A proactive monitoring solution keeps you stay apprised of problems and identify issues before the customer has to call. Having the system alert your support staff helps you either resolve the issue before the customer realizes or at least quickly diagnosis the issue saves money in costly support time and mitigate potential downtime.

Users can set thresholds for specific characteristics and be alerted for critical or warning conditions. Automated alerts via email or SMS messaging to notify users of an issue. Scripts can be configured to run when a test fails or a metric exceeds its threshold, this can be used to repair the system, or gather logs. You can run monitoring reports showing status over time in tabular formats.

Example - If a disk is filling up you can set a script to truncate the logs. The system will still alert you since we dont want to mask the real problem. However in a 24-7 system having this issue at 3am and trying to get a hold of someone to fix it waste time for a task that can be automated

SpyGlass Monitoring is easily extensible to support your own custom monitoring actions however we support base actions including synthetic monitoring of webpages, invoking web services, running database queries, checking diskspace, ping, check socket port, sending a message to a socket port and calling a JUnit test.

Application Support Tool

SpyGlass Monitoring helps those on the front lines whom are supporting your applications and systems. It provides Application Support with the tools to view high level system status, graph application performance metrics and troubleshoot system problems all in a single tool.

Application Metrics

SpyGlass Monitoring provides free application and system metrics gathering and reporting. There is no charge for these feature because we believe that Application Metrics are vital to understanding your system. Using SpyGlass Monitoring you can save your application and system metrics into SpyGlass with a very simple http post. You can generate graphs comparing servers. We generate summary metric records on a hourly and daily basis to provide you different views of your system metrics.